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SEDC In House Workshops: Customer Service Excellence
October 9, 2019 @ 9:00 am - 11:00 pm$35
Remember the last time you had excellent customer service?
What did they do differently?
Could your current staff or new hires benefit from
customer service training?
This high-energy & interactive workshop will cover such topics as:
• how to make a good first impression
• dealing with difficult customers
• effective body language & personal boundaries
• professional communication & service
• and so much more
Wednesday, October 9th, 2019
9:30 am – 11:30 pm
Trainer Connie Barker brings her many years’ experience as the general manager of a Chamber of Commerce, event planner, and public relations manager; in addition to workshop trainer in local high schools, colleges and private companies. Let her show your employees the way to deliver excellent customer service!