SEDC In House Workshops: Customer Service Excellence

Remember the last time you had excellent customer service?

What did they do differently?
Could your current staff or new hires benefit from
customer service training?
This high-energy & interactive workshop will cover such topics as:
• how to make a good first impression
• dealing with difficult customers
• effective body language & personal boundaries
• professional communication & service
• and so much more
Wednesday, October 9th, 2019
9:30 am – 11:30 pm
Trainer Connie Barker brings her many years’ experience as the general manager of a Chamber of Commerce, event planner, and public relations manager; in addition to workshop trainer in local high schools, colleges and private companies. Let her show your employees the way to deliver excellent customer service!